Disaster recovery can be a real beach – an I Know IT case study (the fun stuff)

james | February 27th, 2012 - 3:01 pm

Over the past couple of weeks we’ve been alerting our clients to the fact that we would be conducting a real life disaster recovery scenario where we would close down our office, relocate our entire team offsite and enact a full day of business without impact to our clients who depend on us to be available for IT support calls.  What we didn’t do is tell them where we were planning on going, perhaps because they wouldn’t have believed it was anything more than an excuse to take the crew down to the beach for the day and shirk our many, many responsibilities.  But really, we did go to the beach, and we did work.. and it was an incredible success.

Caught on film.. [...]

How to Get Online When Travelling Overseas

james | March 23rd, 2011 - 2:49 pm

Dear James,

I’m going overseas and I’d like to know the best way to get online with my mobile phone, iphone, blackberry, ipad, laptop or other mobile device.

Hi,

There are a number of important things to consider before going overseas with any of the above devices.  Many don’t realise that substantial international data roaming costs occur for most telco’s both in Australia where I am and overseas as well.

The way you connect and communicate can also often depend on the length of time you plan on travelling – it’s one thing to pay a premium for the Internet or for phone calls during a short trip – you might even expect and be ok with this short term bill increase, but if you’re planning on travelling for several days or weeks you may wish to think of some alternatives. [...]