Mastering the Rockefeller Huddle with GoToMeeting

James Vickery | June 2nd, 2014 - 12:28 pm



In Verne Harnish’s increasingly popular book for entrepreneurs and leaders – Mastering the Rockefeller Habits, Verne highlights the critical importance of rythmic meetings – daily, weekly, monthly, quarterly and annual to align your teams and get everyone on the same page.
The most valuable meeting for I Know IT has by far been the Daily Huddle, a 10-15 minute meeting every morning no matter what is happening – so we can set the pace for the day and request assistance if needed on a particular challenge.  So committed are we to the Huddle that no matter where we are we (and that includes onsite carrying out urgent IT support, in the data center, interstate, abroad etc..) we always attend.

A recent multi-city trip overseas however highlighted how challenging it can be to get technology to align with such an important facet of our culture.

Whilst Skype is an excellent tool for team meetings, it isn’t always reliable [...]

Lenovo X1 Carbon Review

James Vickery | May 19th, 2014 - 4:02 pm

Hi there!

There is a huge push at the moment for devices that make people more mobile while staying productive. Previously I’ve looked at a few tablet and convertible tablet devices. This time I’m looking at the Lenovo X1 Carbon, on the ultrabook side of the market. Ultrabooks are designed to be lightweight, high performance devices for full functionality on the move.

Have a look at the video and let me know if you have any questions regarding the Lenovo X1 Carbon. Post your questions or comments below.


How to Avoid Breaches in the New Australian Privacy Act

James Vickery | April 15th, 2014 - 10:29 am

Keyboard -  red key HelpThe demand for Cloud Computing Services continues to rise, despite hesitations involving privacy and security of data in the cloud. Due to the increase of cloud computing users, Australia’s new Privacy Act will play a huge role in the technology sector this 2014.

Many Chief Information Officers (CIO’s) in Australia originally resisted the cloud because of the uncertainty of jurisdiction on cloud-based data. But these concerns were soon alleviated with the availability of on-shore cloud providers.

Australia’s new Privacy Act will affect companies and organisations with off-shore cloud computing providers. This is why the new Privacy Act needs to be considered in detail. With the amendments to the Privacy Act, beginning from the 12th of March, companies with offshore companies can be held reliable for data breaches by an offshore cloud provider. So, if there is a breach of information with your provider, it will be considered as your breach of information.

Now, the question is: How do you avoid a breach of information with the new Australian Privacy Act?

According to experts, there are [...]

HP Blitz-in-Box Review

James Vickery | April 7th, 2014 - 1:27 pm

Hi there!

It’s time for another review and this time it’s for HP’s latest all in one business solution, the Blitz-in-Box.

Have a look at the video and let me know if you have any questions regarding the HP Blitz-in-Box solution. Post your questions or comments below.


50 Billion New Business Ideas

james | April 2nd, 2014 - 3:22 pm

How many gadgets does it take to change a lightbulb?  What will happen when your TV gets hacked.  More importantly, how can your business benefit from 50 billion new business ideas?  In this short video I discuss the latest trend since the Internet and Cloud Computing: The Internet of Things.

Thanks for checking it out.  When you’ve finished, I’d love to hear your ideas about what regular household and business items could be connected to the Internet.  I asked this question at a recent seminar and the ideas were incredible!

Check out the video and let me know what you think:

Happy computing,


Stop Debating Cloud

james | April 2nd, 2014 - 9:30 am

Every major shift in technology has come with debate, discussion and fear mongering.

The lightbulb
The cellular phone35094fd
The internet name a few.

Cloud computing should not be one of them.

Instead, we ought to start debating what services our organisations need to be more efficient. What services do our customers need to engage with our business and get value from us? How can we improve the flow of information to our citizens? To name a few.

Cloud is not a debate it is an alternate platform that will either deliver better services to our stakeholders, customers and people, or it won’t.

Happy computing,


Talk is Cheap, Downtime Isn’t

james | March 31st, 2014 - 3:59 pm

This article was recently published on LinkedIn’s new blogging platform where I am a guest writer. However, not all of our regular blog followers are on LinkedIn so I have reposted the article here.  Looking forward to your comments! – JVBe right back - ISP interruption message

Every industry suffers from cost pressures at some point. The natural course of any industry, even somewhat monopolised industries, face competition from low cost alternatives to their hallmark products and services. This happens for numerous reasons and in many ways it’s seen as the natural course of things.

However, when services like your IT, accounting, legal services and other professional endeavours become commoditised, inevitably compromises are made in one area or another.

Recently I met with a group of peers in #MyIndustry with regards to rising competition in the IT space – specifically cloud services and managed IT services. My peers were concerned that a number of competitors have emerged in their particular space and that they’re worried about the implications to their bottom line but also to their clients who may not have the knowledge to determine the difference between a low cost service and an integrated professional service delivered by a trusted advisor or group.

Some examples of the marketing they are seeing from these new challengers include: [...]

Why You Hate Windows 8

james | March 24th, 2014 - 2:59 pm

iStock_000022514294SmallIt’s always the way. Just when we start to get used to the last operating system we hated, Microsoft goes ahead and releases a new one leaving us to paddle around in the proverbial deep end, figuring out what happened to our icons and why our shortcut keys don’t work anymore.

Yes, Windows 8 sucks. Or does it?

I’ll admit it, the first time I saw Windows 8 I was skeptical. In fact, I’m not entirely proud to say that even though a big part of my role is to immerse myself in new technologies, I completely avoided Windows 8 altogether in the hope it would just go away.

Finally when I was handed a Windows 8 tablet recently I took the plunge and tried to convert my life to 8. At first I persevered, trying to use the big clunky tiles and swipe movements to interact with applications that were previously mouse driven but inevitably it didn’t work. I hated it.

But why? [...]

How to Add a Signature File to Mozilla Thunderbird

James Vickery | March 14th, 2014 - 2:53 pm

sig-files-on-thunderbirdAdding your details to every email you send can be very tedious. If you are using Thunderbird as your email provider, there is a way to automatically attach a signature file – saving your time, fingers… and sanity!

Tip: Signature files for Thunderbird should be saved in HTML format so that there won’t be issues viewing your signature on an internet browser.

To add a signature file to Thunderbird, simply follow these steps: [...]

Repost: 10 Things I Wish I Knew 10 Years Ago

james | March 10th, 2014 - 5:07 pm

Difficult choices of a businessmanHi folks – LinkedIn invited me to do a special post on their blogging platform.  I realised after posting that our regular readers wouldn’t see it so here it is again.   It’s a stray away from my usual IT related posts but I hope you get some value.



Recently I passed the 10 year milestone in business. I remember in my first year the people closest to me were saying “just make it through the first year, James” then when that milestone was completed I was told you just need to make it to five years and you’re safe.

The reality is that you’re never safe. Business is ever-evolving and changing and in the highly competitive and evolving nature of the IT industry I’ve never felt more challenged, yet more excited than I do right now. It’s a twisted reality in that you can’t move forward without going backwards (several times), and I’ve backtracked with the best of them.

So when I saw this opportunity to write an article on LinkedIn and the suggested topics were Entrepreneurship or Technology, I figured I’ll take my propeller-hat off for a moment and share 10 things I know now, but often need to be reminded of as a business person. By the way, I wish there were only 10. These are just the classics: [...]