If we can trust everything we’ve ever been told in movies, and I’m pretty sure we can, this next decade should be abundant with mind-bending technology. Back to the Future Part II taught us that flying cars that run on garbage could be here as soon as 2015 and it looks as though Richard Branson will ensure space travel is available well.. to those of us willing to part with a few hundred thousand dollars per journey. Yes, the future is  here and now that we’ve traded in our pocket calculators for iPhones, our floppy disks for flash memory and our thesauruses for Google.. what will the modern office look like in the decade to come, and, how will our work lives and interactions change as a result?

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You’ve heard of CEO’s (Chief Executive Officer), CFO’s (Chief Financial Officers) and CIO’s (that’s my role – Chief Information Officer) but you wouldn’t be alone if you haven’t heard of the CSO (Chief Service Officer), in fact fewer than 5% of organisations globally have one on staff, but it’s a growing trend that is likely to be adopted quickly. [...]