How often do you open an email and then wonder what to do with it? Do you hover your mouse over different folders, wondering where to store the email because you ran out of time to read it? Do you often file emails in a folder marked “later”… a bracket of time which never comes? Or do you leave such emails in your inbox, allowing them to move further and further down the queue as new, higher priority emails come through?
These are not trick questions. Most people don’t have a strategy for managing their email and this not only impacts the performance of your IT systems, but can also mean productivity issues and lost communications amongst staff and customers. [...]
