Our beloved “coathanger” – the Sydney Harbour Bridge was and still is one of the most significant investments ever made in Australia’s infrastructure.  The long awaited and much debated bridge finally opened in 1932 linking the CBD to the North Shore connecting Sydneysiders together.

Since then, the bridge has attracted tourists from all over the world, is used by corporations to generate new business in Australia and continues to bring opportunities to our shores (think: Oprah’s big O which I’ll cover further down in this article).

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In 2001 Australian insurance company HIH folded leaving thousands of customers stranded and wondering what had happened to millions of dollars paid into insurance funds over the years. Families were left without insurance and although customers survived and moved on and took up new insurance, it shattered the perception that insurance companies were solid foundations that people could trust.

Perhaps this is why when I hear some managed IT service providers refer to their IT agreements as IT insurance, I cringe a little.. After all, insurance is a product designed to help you (the customer) after a disaster – insurance is the insurer betting against forces of nature and the likelihood you’ll encounter a crime against you or your property at some stage. Insurers for the most part, doesn’t offer any prevention strategies. [...]